Pay for your purchases on Oh Precious with confidence.

All our payment systems are secure and use an encryption system with SSL protocol.

Thanks to the SSL protocol, this means we can intercept none of your data.

Check your browser’s search bar for HTTPS or the ‘S’ stands for Secure.

OUR PAYMENT METHODS!

For your order to be validated, our banking partner must confirm and validate your payment.

We accept payments with the following partners:

Visa

Master Card

AMEX

PayPal

As soon as we finalize your order, you will receive an email to confirm your purchase.

As soon as our banking partner has validated your card, Oh Precious will proceed with the product’s shipment.

DO YOU NEED HELP?

A sales consultant can help you from Monday to Friday from 9:00 am to 7:00 pm

Yes, I want to contact support!

Frequently Asked Questions

We ship all orders within 2-5 business days. If your order hasn’t arrived within the estimated delivery times, please get in touch with our support team at support@ohprecious.com.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

All tracking numbers will be emailed to the customer as soon as the tracking information becomes available.

If this happens to you, email us as soon as possible, and we might be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won’t be able to stop it.

You can only return Products if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.

You can follow the progress of your order directly on our website. You will receive a shipping email containing your order number as soon as your package is shipped. Then, please enter your order number in our tracking system.
Please wait a few hours/days for the tracking data to be updated.

Unfortunately, we cannot cancel your processed and/or shipped orders. Suppose you cancel your order BEFORE we process and/or send it. In that case, you will be assessed a 15% cancellation fee to cover restocking fees and the charges estimated to us for refunds by the credit card companies.

Invalid reasons :

  • Buyer no longer wants the items – this is the most common example that we cannot honor if we want to continue offering great value at Oh Precious. The buyers should make sure they want to buy the items before submitting an order, not after. After submitting an order, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
  • If buyers find items cheaper elsewhere – Buyers should be confident that they are ready to pay the asking prices before submitting an order. After submitting an order, the buyer enters into a legally binding contract with the seller to purchase all items in that order.